HotelChatter

Not the worst hotel ever

The editorial profile claims they offer a 10% discount for AAA members but no one tells you that when you make a reservation or check in. Then when I called to ask about it, the evening clerk said she didn't have a clue about what to do and to call back tomorrow. This kind of polite, vague, lack of knowledge characterizes the service I received. The room was bland and unattractive but the bed was confortable. Everything is very clean, almost overly so, with the smell of disinfectant thick in the air. The room has amenities like a coffee maker and it reminded me of the generic chains like Shiloh or Amerisuites. The location is abysmal, surrounded by Walmart, K-mart and Fred Meyers. There is no where to walk although it is closer to the Country Fair than downtown (which helps one weekend a year). The breakfast is all right but nothing special with some mediocre muffins, fruit, and teeny yogurts. Coffee was good. A large TV screen is on while you are eating breakfast. As I wrote, there are some amenities but I'd prefer some character and someplace to walk around. The location is really depressing. It is not cheap either by Eugene standards. Overall, tolerable but not wonderful. I would not stay there again.