Flatotel

From the hotel:

The Flatotel Hotel, New York City is a contemporary, intimate and cosmopolitan hotel in midtown Manhattan. Featuring 288 deluxe rooms and suites with custom designed furniture and state of the art amenities. Flatotel offers boutique hotel intimacy with apartment size rooms. All rooms include: * Customized Bed with Luxurious Duvet * 100% Cotton, 300 Count Egyptian Bed Linens * Desk and Aeron chairs * Hi-Speed Internet Access

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135 W 52nd St

Partner Reviews: Flatotel

Good deal

Rating: 8

We stayed here in August 2007 and were really pleasantly surprised with the size of the room and the quietness of the hotel in general. Especially for NYC, this was really a superb value for the money. I would stay again if we could get the same deal!

posted by writeon1 on Feb 16, 2009Read More...

Nice Rooms, Convenient Location, Friendly, Knowledgable Staff

Rating: 10

We enjoyed our stay at Flatotel on a recent trip to NYC. It is conveniently located in Manhattan, close to Times Square, Broadway and some very nice restaurants. The rooms were very clean and nicely appointed. The staff was very friendly and knowledgable of the area. Would definitely return.

posted by Freds6y on May 9, 2008Read More...

Worst service I've ever had

Rating: 2

I checked in and found that the toilet didn't work and one of the dresser drawers was missing a runner so it wouldn't open & close. On my way out to dinner I notified the front desk. I came back 6 hours later; no one had ever come to the room to fix the problems. I called down again; a half hour later a plumber fixed the toilet, but no one fixed the dresser. The next morning I turned on the shower - the handle popped off. And the shower head was broken and wouldn't spray any water. I called down to the front desk and told them I was in a hurry as I had a meeting to get to. 15 minutes later I called down again - "You are going to get me fired. Pick another room for me to shower in until you can figure out how to get someone up to my room to fix the shower." I showered on another floor while the problem was supposedly getting fixed. I came back to my room after the meeting to find... the shower was still broken. Other delightful ammenities at the Flatotel include uninsulated windows (there's some newspaper crammed into the space between the window in my room 1003), so you have to have the heat on constantly - plus you hear the howling wind through the space in the window all night. I travel a lot for business, and this is the worst hotel experience I have ever had. Bad lodging and worse customer service.

posted by whole9yards on Mar 19, 2007Read More...

Amazing and unique hotel

Rating: 10

The Flatotel is one of the best hotels that I have stayed at. The reception area is beautifully decorated and the style is unique. It is h...

posted by Citysearch User on Dec 21, 2005Read More...

Great Hotel

Rating: 10

I had friends who stayed here during the blackout and they were given the most classy service - food, drinks, and they were quite hospitable...

posted by Citysearch User on Sep 2, 2005Read More...

Great setting for a hotel

Rating: 10

Flatotel may have a kind of quirky name, but do not let that turn you off from this place, because it really is a gem of a place. They have ...

posted by Citysearch User on Jul 28, 2005Read More...

Terrific midtown choice

Rating: 10

Great value in central location. Very friendly and efficient staff. The staff made this feel like a warm, small city hotel hidden in mid-town Manhattan. Renovated room was unusually large and comfortable. Nothing very fancy, but totally adequate. I'd gladly stay here again. Only problem is limited number of elevators which means you need to allow an extra 5 minutes at busy times (e.g., pre-dinner or check out time). The restaurant (Il Moda) had good - not great - food, friendly service, and pleasant decor. A good pre-theater choice.

posted by elsimons on Mar 20, 2004Read More...

Great location and value!

Rating: 10

This hotel has great deals on their unrenovated suites during their slower months! They are huge, king or queen bed with either a pull-out sofa or murphy bed in the living room, 1 1/2 baths, a kitchen and dining area. The decor is a little dated, but clean and well appointed! The reservationist told me this building used to be condos and apartments; no wonder they are so big! Close to all attractions with great staff, it's a great deal if you're looking to get away to NYC for a weekend! Next time I visit I'm going to try a renovated room!

posted by trevtnyc on Dec 21, 2003Read More...

Huge, but dirty, rooms

Rating: 5

If you need size, this place is perfect. If you want great service and clean rooms--go somewhere else. We stayed one night in a one bedroom suite. Very pricey, but large with a full kitchen and large living room. There were ants in the room, dirty, stained floors, and service was just so-so. We checked out after the first night and went to Doubletree Suites.

posted by portlandwithkids on Jul 22, 2003Read More...

Unrenovated Room Surprise

Rating: 3

I booked a suite online, and thought I was getting one of the nice rooms they show on their website...WRONG. The room was shabby, with dirty draperies, tattered carpet and tiles falling off in the bathroom. The "king" bed was actually 2 twins pushed together. No Sony Wega, no VCR, no CD player or any of the amenities the advertise on their website. I was told the rate I paid was for an "unrenovated" (read: busted) room. Of course, there was no indication of this on my confirmation form. Just make sure you know what kind of room you're getting before you book here.

posted by jillijah on Mar 3, 2003Read More...

Fantastic rooms

Rating: 9

I live in the city but booked the Flatotel as an escape weekend. We stayed in a corner room - much like the one in the picture. It was magnificent and well worth the price, microwave, fridge, the whole nine. Beautifully appointed design, wood work, etc. The most comfortable bed I have EVER slept in in a hotel. The conceirge got us right into our room when front desk thought there may be a delay - he's excellent. I would definitely stay here again.

posted by ilovetoeatanddrink on Feb 3, 2003Read More...

A Nice Surprise

Rating: 8

After reading reviews of this hotel I was a bit concerned. I made a late reservation for two weeks before Christmas and got a good deal on a renovated room. We arrived on a Friday night and the check-in process was easy and quick considering it was a mid-town hotel. The location is great. Easy walking distance to most tourist attractions. We stayed in a renovated room which was spacious and clean and comfortable. The bar area isn't great but it was fine for a quick drink before heading out to dinner. The only problem we experienced was getting our car upon check-out. We waited nearly and hour along with 3 other people. The manager finally had to go retrieve the vehicles from the garage. Overall our experience was good and we would stay here again.

posted by DJS7098 on Jan 13, 2003Read More...

L A R G E is an understatment

Rating: 9

I had the pleasure of staying at the "Flat" this past weekend and let me tell you.....WOW. The room was huge with a luxorious king size bed. The decor was very shiek and the room had wrap around windows. I travel often and found this hotel to be an exceptional value. The only negative is the elevators, they are way to slow. The staff is extremely friendly and competent. Excellant concierge. The outdoor restaurant is a must visit.

posted by cran on Jul 18, 2002Read More...

Super value

Rating: 9

I stayed in Flatotel in May this year. The room is very very spacious with a really nice bed, well equiped kitchen, big windows for great view, and a dinning area. It is really an apartment itself. This floor hasn't been renovated yet. But the "unit" is pretty new to me. Since the hotel is still under a lengthy renovation, some of the areas are not that nice, e.g. the elevator. But overall, this is an EXCEPTIONAL value. After all, it is at a superb location in midtown NYC. I had paid more to stay in some cheap hotels in midtown, but I didn't get nearly as much value as I got here. Will come back here again

posted by circetsui on Jul 9, 2002Read More...

Midtown's best

Rating: 9

Clean, spacious rooms. Friendly and accommodating staff. Modern fitness room on the top floor with a fab view of the city--I loved watching the sunrise over Manhattan from up here. Very convenient location.

posted by erikadykstra_citysearch on May 17, 2002Read More...
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