Embassy Suites Hotel® Palm Desert Resort
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Partner Reviews: Embassy Suites Hotel® Palm Desert Resort
Worst customer service EVER
I was overcharged for 2 nights stay during Coachella Valley Music Fest weekend. Their excuse was there was a 3 night minimum stay. That was not what I was told at check-in, and we left and checked into another Hilton property because we were told there was not availability for the entire weekend. The hotel itself and Hilton have not made any attempt to correct this error. I will never stay at another Hilton hotel ever again because of this weekend. Hope it was worth it for them, I am a loyal Marriott customer now.
Sweet Suites
Nice lodging, clean rooms and free (full kitchen) breakfast. Not bad. And for those traveling with children (and it seems almost everyone at this hotel had kids), it's perfect. Every room is a suite, so kids can sleep while parents watch movies on the large TV.
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