Disney's Paradise Pier Hotel - On Disneyland Resort Property
From the hotel:
With its intimate, beach resort style ambiance and warm, personal service, the 502 room Disney's Paradise Pier Hotel is a wonderful place to dine, shop or just relax and have fun. Guests of the hotel enjoy a pair of restaurants, views of the Paradise Pier waterfront from selected rooms, a rooftop pool and spa, plus the ultimate amenity a private entrance into Disney's California Adventure Park.
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Partner Reviews: Disney's Paradise Pier Hotel - On Disneyland Resort Property
Things often change for the worse
I had memories of staying at the Disneyland Hotel many years ago. Back then I remember the monorail being near the hotel. Last time I went to Disney land, the Disneyland Hotel was under renovations and was closed so I stayed at the Paradise Pier and had to take the Tram to Disneyland, I guess it was better than walking! When I called ahead to make reservations, I talked to Carlos. He guaranteed 10th floor facing the park, and told me that the monorail was very near the Disneyland Hotel. In fact, he put me on hold several times making me believe that he was doing what he said. The nightmare begins. When we got there, we told that there was no rooms on the 10th floor or above available and they had no rooms facing the park. After the check in cast member made several trips to the back room, we were told that we had to stay on the sixth floor facing the parking lot! They called this a premium room and charged for it, UGH. After staying for five nights at the Disneyland Hotel we were not impressed. We had to walk from the hotel to Downtown Disney just to get to the monorail. Of course it was closed! Then we had to walk all the way through downtown Disney for what seem like forever to get to the to the front gate. Even our 12 year old daughter complained about the long walk! Very inconvenient for an expensive resort! Then we called to asked for extra pillows and towels. Two phone calls later after an hour, they finally arrived. When we woke up after the first night we were all stuffy and sneezing! Room was dusty. We had to request better cleaning. For the price room should have been dust free. Even as a annual premium pass member we had to pay almost 300 per night. Oh, by the way they lock all the lobby bathrooms after midnight, make sure you carry a coffee can! Not recommended. Stay at Motel 6 and get much better rates! You will still have a long walk, but it won't cost you as much!
Horrible service as Goofy?s Kitchen
Our table and silverware was dirty, the person who was calling diners to tables was unnecessarily rude to us on several occasions and the manager seemed to care less. Bravo to the kitchen staff though; friendly folk and their American cuisine on the buffet line was fantastic. (Couldn?t get enough of those lemon bars!) However, coupling the good food and the bad service together, I?m still not sure the experience of the character diner overall was worth $40. The host himself single-handedly ruined the magic of my Disney day.
Stay at your own Risk!!! Disneyland Hotel could careless about YOU!!!
I just got back from a stay at the Disneyland Hotel and it was NOT a pleasant experience! First, I had to wait 30-40 minutes to get checked in. Thank goodness My child was 13yr and not a toddler who can't wait that long. I was not pleased that they only had 3 "Cast Members" working the desk while there was 4 other "Cast Members" just laughing on the Conciegre side. I thought if I stayed at a Disney Hotel, I would get better service. Boy was I wrong!!! I got Superior service at the Best Western Park Place Inn compared to this place!!! Then when I checked the room for what it had, it was clean but had not been throughly cleaned! I found crackers and broken shards of glass under the bed. Again, I am glad I had a older child versus a smaller child/toddler. There was also trash near the curtains. Plus the "Do Not Disturb" sign means nothing to the maids! My son was not feeling well and I put the sign out for him to get some rest before we went to the Parks. We had 3 knocks on the door by the maids in a 2 hour period! My other peeve, Goofy's Kitchen!!! Talk about BAD service!!! Where do you go where you have to pay for your meal and tip them too before you even eat the meal? I was yelled at because I didn't know I had to pre-pay my meal. Then when it was time to be seated I was not smiled at and they acted like I was making it so hard for them!! The food was good but service was HORRIBLE!! I told the Manager but got the brush off. BEWARE OF GOOFY'S KITCHEN!!!! GO SOMEPLACE ELSE WHERE YOU ARE TREATED LIKE THE GUEST THAT YOU ARE!!!
Save yourself the money, Stay ANYWHERE else
I've been to Dinseyland many times over the years, and we decided to take our little one for his 4th birthday. We arrived to find only 2 people working the reception desk. After 30 minutes in line, we finally got to our room, then dropped our stuff and went straight to the park. My boyfrend got into bed that night and said "ouch" (not his usual reaction), he had discovered two small shards of glass embedded in his left leg. The next morning we took them down to the front desk and presented them to the employee there. Our sheets were changed as requested, and the housekeeping manager arranged for us to receive their turn-down service for free. The next morning, the toilet was not "performing" correctly. We finally got it to work and left for the park. When we returned for a nap, the toilet had decided not to work at all. I tried calling the front desk, only to be greeted by a "fast busy", twice. The little one was in the bathroom (the door to which would not shut all the way), and pulled on a hand towel to slide it off the bar.... to his surprise, the bar came down with it. Bonk!! Right on the noodle. Again, a call to the front desk, fast busy. We went downstairs and after 15 minutes of not advancing in line, I gave up. Same thing the following morning. 3rd day, we had checked out already, but I decided to let them know about the problems while waiting for our ride to the airport. The employee said "Ok, thanks for letting us know". I said "Did you want my room number or anything?". I filled out the complaint/concern form on Disney's website once we got home. I got a letter 3 weeks later asking me to call the "Disney Claims Dept". (They had my number and should have called me). The man I spoke to said it was basically my fault, because if I had tried harder, I could have found a manager. They did make sure to inform me about the "statue" of limitations on personal injury claims though. I expected more from Disney. I'll go back to the parks, but not the hotel.
Do You Really Need to Stay at a Disney Hotel?
Outrageous cost aside, Disney Hotels do not offer any better amenities compared to the Hyatt. We had a choice between the two hotels & stayed at Disneyland Hotel only because the kids wanted the convenience, proximity and ability to ride the Monorail (which as of this writing, will be closed for the next 4 mos.)into the park. The rooms are quainty decorated with Disney motif and Mickey's face embellished on the boxes of soap, shampoo/lotion bottles. Housekeeping always made sure we had enough glasses, towels and toiletries (which are truthfully, better at the Hyatt). The one day we wanted to spend some time at the Neverland Pool, it was full of children. We moved to the other pool, more of the same. It is nice to be able to walk to Downtown Disney where we ate most of our meals, thus never leaving the Disney complex once we checked in. For future return visits, we plan to stay at the Hyatt.
Get a room above the KOI ponds
It's Disney and every detail is covered. Talk about making staying in a hotel fun. We like to Check in and go to the park, then in the midle of the day go back to the room and go swimming. A family fun place,and it is romantic also.
Welcome Home
The Disneyland hotel is like our second home. My wife and I visit disneyland every year, ever since we were married, and thats around 12 years ago. Our kids grew up spending at least a week every summer at the Disneyland hotel. So it's like coming home. The staff is always friendly and helpful. The rooms are clean and well kept. And everything is within walking distance, especially with the new Downtown Disney.
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Try Goofys Kitchen Buffet -
Live Hawaiian music and dancing daily 530-10 @ Trader Sam's. No parking validation though. -
The Adventure tower the one closest to downtown Disney, use the elevator closest to Trader Sams. It is rarely used and the wait is always shorter -
No cell service in the rooms but don't use the room phone. Made a 20 minute call and got an extra 100 dollars added to my bill -
Great renovations!! The headboards are adorable. Great experience! -
2 bdrm suite on the top floor of the newly reno'd tower is one of the nicest rooms I've ever experienced. Spectacular view of the fireworks too! -
Definitely ask for a discount due to the construction. We got $200 -
Remodeled rooms look great! Love the light up musical headboards -
If you get a room facing the construction complain to the manager and he will give you $35/off per night. -
Look for Danny when checking in - he's the best of the front desk staff. -
Look for Danny when checking in - he's the best of the front desk staff.
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Look for Danny when checking in - he's the best of the front desk staff.
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So, the view isn't the greatest right now, but the actual building is beautiful. The new room backboard displays are just great. Just close your curtains. ;) -
Newly remodeled rooms in the Wonder Tower are comfy, spacious and super cute! -
If your child is having a birthday you can go to the front desk and ask for a birthday button, an autographed character photo, and a balloon for free!
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There is a cafe outside by Goofy's Kitchen. Excellent way to grab breakfast and bring it up to the room. Best deal at the park is a $6.99 fruit plate -
Disney ruined the hotel, bulldozed the caves and the lost bar, nothing worth seeing here now.î– -
Rooms are old and over priced. -
Loved the view over the pools from the 10th floor in the Dreams Tower - construction yes but it's great to see so much new development going into the Disneyland Hotel! Comfortable, elegant room, too. -
This tower has cool suites! Mickey Mouse, Fairy Tale, Big Thunder, and Pirates of the Caribbean! -
With the remodel it is very far from everything. Ask for any of the other two towers. -
Beware the Wonder Tower right now. That's the building currently under renovation, and it was quite disappointing. I'm sure it'll be great when it's done, but right now...yikes... -
When the parks are closed and no eatery's in DownTown Disney are open, the Lounge in the Hotel still serves bar food. -
I love the new renovations. The headboards are so cute, really adds the Disney touch. -
The Swankiest Suite on property you could ever hope to see! If you have the opportunity to stay or even visit...a must see thanks to Mrs Wrather's forethought. -
The Dreams Tower 10th floor brand new club rooms are incredible. Twinkle fireworks headboards, quality experience from mahogany furniture to artwork. Amazing experience! Sweet pool + water slide, too. -
Have the fitness morning room service breafast. Great way to start the day! -
Newly refurbished rooms are open in the Dreams tower. Upgraded to a suite. BEAUTIFUL!!!
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2fer tickets are back! buy one park ticket one day, get the second park for free!
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