Astor Crowne Plaza - French Quarter Hotel

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739 Canal St

Partner Reviews: Astor Crowne Plaza - French Quarter Hotel

NOT an "Upscale" Hotel - So Disappointing!

Rating: 2

This hotel was beyond disappointing! The rooms look nothing like the pictures on the website. Those apparently, are what the rooms ?will? look like after their extensive renovation. However, we were never informed in any way that the hotel was under repair. The rooms were dark and dingy ? one with a dirty, torn bed spread and one with damaged furniture. The staff was almost uniformly unhelpful, from the valet who didn?t know where Jackson Square was (it?s 6 blocks away) to the concierge who was lazy and disrespectful to my husband when we tried to order flowers. The common area furniture was filthy as was the cloudy pool. I would give this hotel 1 star.

posted by mandm24 on Jul 29, 2008

Great location and decent price

Rating: 8

Clean rooms for a reasonable price. Remember: use priceline on this hotel, you will save a great amount of money and be a step away from all the trashy action on Bourbon. Service was good, except for check in by some brain dead front desk agent (took 20 minutes to find my reservation, no one else there). Another great tip (from a local, me): why pay $20 for parking? Park TWO blocks down the street on Rampart (or, in the alternative, Basin) for FREE. Have Fun!

posted by robertaltman on Oct 30, 2007

Great Choice!

Rating: 7

Convenient, clean, well appointed and overall perfect choice if you want to stay in the downtown area. Right on Bourbon street and within walking distance of Harrah's Casino. Good service, fresh rooms and a fantastic restaurant downstairs. I do wish they had a Priority club line for check in to speed things up... lots of tourists in line keep you standing too long.

posted by otternam14 on Jul 1, 2003

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