Tahoe Vista Travel Guide

/

Cedar Glen Lodge Disappoints

Go To The Hotel's Web 
  Site Where: 6589 North Lake Boulevard [map], Tahoe Vista, CA, United States, 96148-0188
September 21, 2004 at 7:38 AM | by | Comments (0)

UPDATE 4.6.11: As of July 2010, the Cedar Glen Lodge has been under new management. It has not been a part of the Best Value brand for quite some time now. Check out what's new at the hotel on their website.

Couple folks chose the Cedar Glen @ Tahoe after checking it out on the Internet, but were disappointed that the web photos didn't meet their in person expectations.  Here is what these recent Cedar Glen visitors thought of their stay:

We choose this place based on large, spacious well-furnished rooms and grounds depicted in Internet pictures.  We found out that Internet pictures can be very deceptive.  Instead of spacious, well-decorated rooms, we found that the rooms were cramped, dingy, and tired with mismatched paint and fixtures- a real dump.  The refrigerator, freezer and stove, all right next to the bed, were all tiny and useless.

The complimentary breakfast we were promised turned out to be a two for one coupon at a local casino.

We should have been tipped off when after we booked our room we saw the same room at a lower rate on the Internet. When we called about this we were told, "If you want the Internet rate, cancel your reservation and book the room on the Internet.  The service was always brisk and rude with an emphasis on enforcing the rules of the hotel, not the convenience of the guests. We asked about bike trails and got reluctant, hostile, grunts for an answer.  We pointed out that we were told that there would be a microwave in the room. The desk attendant said, "there is a microwave on the table".  We told her that we were both looking at the table and there was no microwave.  Her response was, "Well, I don't have one to give you now".

The ping pong table is decrepit and falling a part.  I don't care if this hotel was "remodeled" in 1999- it is old, shabby -- Don't make the mistake that we did!

more ›