Las Vegas Travel Guide

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Finally, a Happy Story about Room Service

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  Site Where: 2535 Las Vegas Blvd S [map], Las Vegas, NV, United States, 89109
July 15, 2015 at 9:00 AM | by | ()

A $16 omelet, plus $7 delivery fee and 22% service charge

Room service – and, normally, complaints about it – are normally stock fodder for HotelChatter. So here’s something a little different: a selfless room service tale to warm the cockles of your heart.

This week I stayed at SLS Las Vegas, possibly the most pilloried hotel on the Strip at the moment. I ordered room service, noting the $7 delivery charge and 22% service fee that would automatically be added to my bill. I thought back to the last time we talked room service and wondered whether – surely not – I’d be expected to add a tip on that.

On the phone I was told the food would be with me within the hour - too long! But that’s 1613-room casinos for you for you. 40 minutes later - huzzah - there was a knock on the door. Not only was the food early (“We like to manage expectations,” said the delivery guy) but as he handed me the check, which I immediately saw had a space for a tip on it, he said seven magical words.

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Why You'll Want to Click The LINQ for a Spa Treatment in Vegas

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  Site Where: 3535 Las Vegas Boulevard [map], Las Vegas, NV, United States, 89109
May 11, 2015 at 6:07 PM | by | ()

Downloading has never been easier.

When we unveiled the new rooms at The Linq Hotel & Casino last October, we were impressed with the property's tech-centric amenities (aimed at millennials, of course)-- items that many other hotels in Las Vegas don't usually pay attention to, such as WiFi hotspots in each room and TVs that allow guests to order room service or request items from housekeeping. The LINQ has an app for the guest room experience too.

Downstairs at the 3535 Bar, the tech amenities continue with a color-changing LED vortex that rises out of the bar and phone chargers at every seat. There's even a mobile check-in service available (and which you should definitely take advantage of during peak check-in time.)

But of all places to ditch the tech, you would expect The LINQ to do so in the spa, right? Nope, not here.

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More South Beach Coming to Vegas With The Delano Beach Club

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  Site Where: 3940 Las Vegas Boulevard [map], Las Vegas, NV, United States, 89109
March 23, 2015 at 4:25 PM | by | ()

When we checked out The Delano Las Vegas in September, the pool season in Vegas was winding down so it made sense that the boutique hotel at Mandalay Bay (it was previously THEhotel) would wait until the spring to unveil their pool scene. Now that time has come.

The Delano Beach Club is set to debut in April promising a " posh yet playful new take" on the city's wild pool scene.

“We’ve taken the best elements of Delano Las Vegas and infused them with sophisticated poolside amenities to create Delano Beach Club,” said Matthew Chilton, general manager of Delano Las Vegas. “With a chic design and unexpected moments of whimsicality, coupled with the high level of service and pampering our guests expect, we are creating an escape that is decidedly ‘Delano.''

And in a nod to the original Delano in South Beach, the Delano Beach Club is promising lots of white decor and an oversized chess board atop the pool's wet deck. We hope the chess pieces will be heat-proof!

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The Venetian Has a Good Reminder About Credit Card Safety in Their Rooms

February 9, 2015 at 3:05 PM | by | ()

There are plenty of ways to lose your money in Vegas but over the phone in your hotel room should not be one of them.

Here's a helpful card on "Phone Security Tips" that we spied in the guest room at The Venetian the other weekend. The note tells guests to be cautious when giving their credit card info over the phone as well as to keep all cards and receipts out of sight from prying prostitutes eyes.

Lastly, and most reassuringly, the card tells guests that "No one from the hotel will ever call your suite and ask for your credit card information over the phone." If someone does, then you've just fallen for this "surprisingly simple" hotel scam. There are other variations of this credit card scam--some are very complex, like this scary one we heard of at Planet Hollywood last year--so we think it's smart of The Venetian to put these tips by the phone. Sad that the hotel has to do this, but good looking out for their guests nonetheless.

Know of another sinister hotel scam that we should be aware of? Tell us in comments below!

[Photo: HotelChatter]

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The Venetian and Palazzo Las Vegas are Looking 'Sheepish' These Days

February 4, 2015 at 9:05 PM | by | ()

After New Year's, after CES and after the Super Bowl, comes the fourth biggest holiday/event of the year, so far, for Las Vegas--Chinese New Year--where most Vegas casinos celebrate the only way they know how--by going over the top with the parties, events, shows and decorations.

Here's what we saw when we popped into the Waterfall Atrium at The Venetian/Palazzo the other weekend.

This Chinese New Year is the Year of the Goat but there were a few different variations of the animal on display from rams to adorable baby sheep. (In truth, this year can be either/or ram, goat or sheep.) According to the resort, they consulted with a feng shui master to pull together the impressive display. We quite liked the informational tidbits that we saw as well that explained the meaning of the coins and other parts of Chinese New Year.

But aside from the decorations, The Venetian/Palazzo will throw a huge Eye Ceremony and Lion Dance on February 19 at 3pm with celebrations continuing on property through March 8.

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You Can Now Use Your Phone to Open The Door at The Cromwell in Las Vegas

January 29, 2015 at 4:22 PM | by | ()

There are many things that you can lose in Vegas--money, inhibition, dignity, and most certainly your room keys. Raise your hand if this happened to you not once but twice this weekend in Vegas. Oh? We're the only ones?

But if you're staying at The Cromwell Las Vegas, a part of Caesars Entertainment, there's no way to lose those pesky key cards at 2am as the hotel has just announced mobile keys, aka keyless entry, or as Caesars is calling it, eKey. The boutique casino hotel (formerly Bill's Gambling Hall) is now part of exclusive club of hotels that offer keyless entry.

Here's how it works:

Hotel guests using the eKey will receive a link to download The Cromwell app and an access code tied to their iOS device and reservation. When the app is downloaded, guests enter their ID number and will be able to enter their room by placing their iOS device next to the lock. The eKey will also activate the hotel elevator as a traditional key would.

And here is a helpful illustration:

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So Long, Sam: Nazarian No Longer Running The SLS Las Vegas

December 17, 2014 at 2:14 PM | by | ()

Last August was undeniably the peak of hotelier Sam Nazarian's career. After a few years of stagnancy followed by some fast and furious renovations, the worn down Sahara Las Vegas casino and hotel was set free from its Rat Pack history days and transformed into the modern, design-forward, and frankly, thrilling SLS Las Vegas.

We attended the opening (you can read that coverage here) and even though we knew Nazarian didn't single-handedly breathe new life into a rather depressing end of the Las Vegas Strip, he was the visionary behind everything that is now in place at the resort--from Chef Jose Andres Bazaar Meat restaurant to Philippe Starck's stylish guest rooms, Umami Burger, LiFE Nightclub, Griddle Cafe and a handful of retail boutiques from Fred Segal.

Making the opening night of the SLS more meaningful for Sam was that he and his dad rang in the SLS opening bell in a ballroom where Frank Sinatra and other legends once performed.

But now, those legendary moments are over. At least for Nazarian in Las Vegas.

Stockbridge Capital, the company that owns 90 percent of the SLS Las Vegas to Nazarian's SBE's 10 percent, announced yesterday that Nazarian will no longer be involved in the management of the SLS Las Vegas.

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How to Make an Oasis of Your Hotel Room in Vegas

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  Site Where: 217 Las Vegas Blvd [map], Las Vegas, NV, United States, 89101
December 12, 2014 at 8:55 AM | by | ()

It’s been a while since we had a good do not disturb sign, but here’s one to get your weekend started from Oasis at Gold Spike, the newest hotel in Vegas.

If you’re wondering why you haven’t heard of the Oasis, it’s because a) it’s in Downtown Vegas and b) it doesn’t have a casino. And that’s precisely why we chose it.

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Killing Time Inside a Parlour Suite at The Cromwell Las Vegas

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  Site Where: 3595 Las Vegas Boulevard South [map], Las Vegas, NV, United States, 89109
November 17, 2014 at 5:20 PM | by | ()

The other week we showed you different kind of jackpot in Las Vegas--the deep soaking tub inside a parlour suite at the new Cromwell Hotel. Today, allow us to show you around the rest of the suite.

The room decor at The Cromwell is eclectically detailed, mixing a lot of modern with a bit of faux-vintage items. But we were impressed with the luxury touches like the welcome beverages that are given to all guests (we chose sangria), the high-tech Toto Neorest toilet, the Eataly snacks in the pantry and the flat-iron at the vanity.

There was also morning coffee available on our floor at the elevator bank. (No almond milk or iced coffee though, #firstworldproblems.) We especially loved the bright pink Muk Hair toiletries, which left our skin and hair silky soft.

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The Tub in The Cromwell's Parlour Suite: A Different Kind of Jackpot in Vegas

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  Site Where: 3595 Las Vegas Blvd South [map], Las Vegas, NV, United States, 89109
November 7, 2014 at 5:26 PM | by | ()

There is no shortage of killer hotel views in Las Vegas, especially at night, but give us a room where we can admire the Strip from the comfort of a warm, bubble bath and well, that's almost as good as winning the jackpot. Almost.

This is the view from room 528, a Parlour Suite at The Cromwell Hotel, the boutique hotel which opened in May (Previously, the hotel was the old Bill's Gambling Hall.) The suite has over 700-sq.ft. of space with a living/entertaining room that has a small kitchenette and a powder room as well as a bedroom with a large bathroom. The tub, however, is placed in the corner of the bedroom so that it overlooks the Strip. Smart thinking.

Just remember, the windows work both way so you might be putting on your own Jubilee! show for the guests over the way at Bally's.

Next week, we'll have more on what it's like to spend the night at The Cromwell. But if you can't wait, the Parlour Suite is going for $869 and $889 a night this weekend. It drops down to its normal rate of $609 on Monday.

[Photo: HotelChatter]

Disclosure: Juliana stayed at The Cromwell as a guest of the hotel.]

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All Hotel Bars Should Take a Lesson From The LINQ Hotel in Vegas

Go To The Hotel's Web 
  Site Where: 3535 Las Vegas Boulevard [map], Las Vegas, NV, United States, 89109
October 29, 2014 at 2:54 PM | by | ()

Yesterday, we gave you a sneak peek of the drastic overhaul of the old Imperial Palace in Las Vegas, which will officially reopen as The LINQ Hotel & Casino tomorrow (it was formerly known as The Quad, a transition brand of sorts.)

The new rooms at The LINQ are like nothing we've seen before in Vegas, but we've definitely seen that sleek yet functional furniture making the rounds with all the millennial brands. The LINQ is clearly targeting the younger generation of Vegas visitors but it has a lot of touches that really hit the mark...for everyone.

Like USB ports and outlets in the lamps so you don't have to hunt for a spare outlet to charge your phone. Like WiFi hotspots in every room to ensure the best internet connections. Like toiletry dispensers that are easy to use (no struggling to open a teeny tiny toiletry bottle) and are filled with good for you and the earth products from Zero Percent (a division of Gilchrist & Soames.) And the option to send up some old-timey board games to you room for some pre-gaming fun.

But downstairs at the hotel's lobby bar, 3535, is where we think the future of hotel bars should be headed.

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Inside The LINQ Hotel & Casino, Opening on October 30

Go To The Hotel's Web 
  Site Where: 3535 Las Vegas Boulevard [map], Las Vegas, NV, United States, 89109
October 28, 2014 at 4:08 PM | by | ()

There’s yet another new hotel in Las Vegas.

The past year in Las Vegas has seen the opening of The Cromwell (formerly Bill’s Gambling Hall), The SLS Las Vegas and The Delano. Now, here comes The LINQ H Hotel & Casino. Except, it’s not entirely new.

Most recently, The LINQ Hotel & Casino was known as The Quad, the millennial-friendly casino adjacent to The Linq entertainment district, which is anchored by the High Roller observation wheel. (It’s also home to The Brooklyn Bowl and the Yard House.)

But before it was The Quad, this casino was long known as the Imperial Palace, which first opened in 1979 and was consistently built up throughout the 80s. The 90s saw some interesting revelations about the IP’s owner at the time (he apparently had a Nazi memorabilia room on site.)

By 2005, the casino was acquired by Caesars Entertainment (the company went by the name Harrah’s back then) but was in desperate need of repairs. Then the recession hit. But once the economy improved and once construction began on The Linq district, the Imperial Palace was discarded and The Quad was born in late December 2012, sporting a shiny, eye-catching, LED-popping exterior. But much of the old Imperial Palace remained, including the rooms and the distinctive pagoda rooftops.

As parts of The LINQ promenade were finished, The Quad gradually changed too, renovating the reception area, adding new bars and restaurants and making the hotel accessible to The LINQ and vice versa. But still no change on the rooms.

Then in July, Caesars Entertainment announced that The Quad would turn into The LINQ Hotel, accompanied by complete renovations of the rooms, the exteriors, the pool area and the spa, along with new F&B concepts.

And now, the official opening day of The LINQ is nearly here.

The room renovation has been kept tightly under wraps but HotelChatter was able to get a sneak peek at the rooms which will officially open to the public on Thursday, October 30.

KEEP READING BELOW FOR MORE PICTURES OF THE LINQ

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