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Super 8 is Sick of You Kids 'Trying to Get Something For Free'

Where: 1214 13th Street South [map], Great Falls, MT, United States, 59405

Super 8 Motels are apparently in the business of offering free in-room wireless internet access. The only problem is, you're staying in a Super 8. And when you're in Great Falls, Montana, well, don't count on much.

They advertised free in room wireless internet. When I got to my room and tried to log in the connection, but it did not work. I called the front desk and the clerk told me that it had been down all day. He told me that they had a computer in the lobby and I could try that one. The computer in the lobby should have been in a museum, it was so old. Needless to say that computer would not connect either. So I turned in for the night.

I told the desk clerk that I was not happy with my stay, and we needed to adjust the price. She laughed and told me that they had already charged my credit card when I checked in. I left and loaded my luggage into the truck. I just couldn't leave dissatisfied, so I went back into to further discuss the issue. She told me that the internet was working just fine, even though another guest was trying to use the museum piece with no luck....

After further discussion the owner came from the back and told me he "was tired of you people always complaining after staying at his hotel, just to trying to get something for free". I didn't take too highly to him accusing me of trying to get out of paying for the room. I would have been happy with an apology and a discount on my next stay. Words got loud and I decided to leave before I did something I would regret. I filed a dispute with my credit card, and got my $75 back.

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