Amphur Takua Pa Travel Guide

/ / /

Starwood's Booking Goof Won't Stick in Thailand

Go To The Hotel's Web 
  Site Where: 9/9 Moo. 1 Tambol Kuk Kak, Amphur Takua Pa, Phang Nga, Thailand, 82910
December 8, 2006 at 12:09 PM | by | Comments (0)

Sometimes a deal really is too good to be true, as we found when booking a Thai Le Meridien resort room, priced in Ugandan shillings.

We always keep an eye on the View from the Wing blog over at FlyerTalk.com to get the inside scoop on freebie mileage/points deals and redemption specials. On December 3 they spotted an amazing booking error on the Le Méridien Khao Lak Beach & Spa Resort site whereby you could score a great room for next to nothing. Here's a look at the deal:

Sort the available rates from high to low, you should get some rates in USD and some in UGX (Ugandan Shillings) that are each worth 0.00055 USD That makes the normally $1,100, 3,750 square foot, 2-bedroom oceanfront villa with private pool a whopping 60 cents a night.

We couldn't get a suite, so we booked a deluxe room for three nights. While sometimes the hotel will honor such a snafu, they are under no obligation to do so. So you just book it on a lark and see if it sticks. If so, you fly to Thailand and have a blast. If not, never mind.

In this case, it's never mind. Here's the e-mail we received today from Starwood Hotels the conglomerate that runs Le Meridien:

Dear Valued Guest,

We are writing regarding your reservation at the Le Meridien Khao Lak Beach and Spa Resort. As a result of an unfortunate error, the rate for your booking was noted in our reservation system in "UGX" (Ugandan Shillings) instead of "USD" (United States Dollars). Le Meridien Khao Lak Beach and Spa Resort, located in Thailand, does not offer rates in Ugandan Shillings. We sincerely apologize for any inconvenience.

We appreciate your interest in the resort and are offering all of our customers who booked a rate in the erroneous currency a $50 USD per night rate. Where possible, we will keep your reservation in the original room type booked.

A rate of $50 a night is still a deal, but it's no longer such a steal that we're going to board a 15-hour flight to Thailand and then get ourselves over to the coast. But now we don't have to score any Ugandan shillings....

[Photo: BeccaBug]